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You are here: Home / Commentary / Can You Have Fat Profits without Customer Service? – Stock Investor
Can You Have Fat Profits without Customer Service? – Stock Investor

Can You Have Fat Profits without Customer Service? – Stock Investor

June 7, 2017 By RhinoSupport Leave a Comment

When it comes to business most people would agree that customer service is a top priority. Getting bad reviews online or by word of mouth can really bring a business down. That being said, is it possible to make money and have terrible or no customer service? Its possible, depending on what type of business you run to have just that. Its really not advised as you never know when it will come back at you.

Key Takeaways:

  • Profits cannot be separated from customer service, and are in fact caused by it
  • Investors care more about the profit margin than the other aspects of a product because that is what the customers are basing their decisions on
  • customer service and profit margins are connected differently and less transparently than they have been in the past

“Journalists are notorious for lacking a basic understanding of free-market economics, and New York Times reporter Nelson Schwartz is a case in point.”

Read more: https://www.stockinvestor.com/29290/customer-service-and-fat-profits/

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Related posts:

  1. One Concept that Improves All Your Customer Service Interactions – Customer Think
  2. 7 Ways to Increase Profits on Your eCommerce Subscription Box
  3. On demand vs. in stock
  4. 11 Free Stock Photo Sources for Your Ecommerce Blog and Social Media Site

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