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You are here: Home / News / Creating a Winning Omnichannel Experience

Creating a Winning Omnichannel Experience

November 7, 2016 By RhinoSupport Leave a Comment

In this latest video from Multichannel Merchant, John Byrde, General Manager, Omnichannel Technologies at Radial, talks about some of the key building blocks you need. Byrde discusses how an omnichannel strategy that balances the technology stack with businesses processes and organizational structure and culture can help you provide a seamless experience no matter what channel from where your customer is coming.

Creating a Winning Omnichannel Experience

Related posts:

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  3. 3 Reasons Your CEO Wants an Omnichannel Approach
  4. The store is no more: Capitalizing on the experience

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