Customer service employees are valuable members of your team, but sometimes during an average business day it’s easy to overlook the good job that they are doing. Here are some ways that you can recognize and reward your customer service employees for a job well done. Recognition primarily needs to be done in a timely fashion. You don’t necessarily have to provide money or present for a good job, praise and recognition among their peers could be good enough. It should also be done sparingly so that you don’t create too much of a good thing and it loses its impact. These are some of the strategies that you can institute after reading this article.
Key Takeaways:
- When creating a customer service employee recognition program it is essential to maintain a good employee moral.
- When recognizing employees makes sure your are recognizing the right people. Recognizing the wrong people could have a detrimental effect and cause resentment within your employees.
- Develop a peer-to-peer recognition program and praise your employees in a timely fashion.
“Praise tenure, but don’t make it everything – Sticking around and doing good work is worthy of recognition in itself, but make sure this longevity isn’t essential. Companies that focus too much on recognizing tenure have difficulty building and improving their teams with new employees because they aren’t recognized enough.”
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