Samsung has said that 2.5 million Galaxy Note 7 smartphones would be recalled following global reports of battery malfunctions that leave the phones fire-prone. As of a few weeks ago, there had been 35 customer reports worldwide of Note 7 phones exploding while charging, the cause of which has been said by the company to be battery cell … [Read More...]
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PCI Compliance: What You Need to Know to Protect Your Business
In a world that revolves around technology and the internet, with businesses moving online and accepting credit cards as payment both in store and online; it is crucial, now more than ever before that credit card information is protected. Most … [Read More...]
5 Powerful Customer Service Tips
All e-commerce businesses have customers. How we act and react with them can mean the difference between losing them or getting them to stay and refer their friends and family members. Here's a few tips to keep your customers happy. Call Them by … [Read More...]
Why Your Company Needs Help Desk Software
Help desk software like Rhino Support allows your company to solve customer issues quickly, effectively, and effortlessly. Some of the issues that can be resolved using the customer support software may include retrieval of forgotten passwords or … [Read More...]
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Do you use live chat on your website to engage with your visitors or to answer questions from your customers? Do you plan on adding a live chat feature but don’t know how to add it or if it can really benefit you or your business? There is an … [Read More...]
Why Your Online Company Needs to Offer Live Chat
Now! That is when you need to start offering live chat to your online visitors if you are not yet doing so. Here is the link: RhinoSupport.com. If you haven't heard, live chat has continued to increase in popularity since 2009 when only 38% of … [Read More...]
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