Retail business is one of the best ways to enter the world of profit. Ecommerce is the new face of business. Before you embark on this journey you must be aware of the signs of a bad customer. Ones with unrealistic expectations can take a major toll on business. Read more for tips.
- Some bad customers are out to get you or at least to get something for nothing. They may try to cheat your business.
- Some bad customers will opt for the nuclear option from your very first email message or phone call. Their threat may be to report your business to a consumer group. They may also threaten to sue you.
- No customer has the right to abuse you or your employees. Some customers may season their language with profanity, which is different than abuse.
“Bad ecommerce customers, however, are a drain on your store, your profit, and your success. Ecommerce entrepreneurs may not be able to please every customer and every shopper.”