Website visitors are more likely to become buying customers if you have live chat, according to a recent survey that found that
31% of online shoppers said they would be more likely to buy after having a live chat conversation.
That means you have the chance to increase conversions by almost one-third simply by adding live chat to your customer support benefits. Live chat also helps you gain repeat customers – in an Emarketer.com survey, 63% of customers said they’re more likely to do repeat business with a site that offers live chat.
Read on for 6 powerful ways Rhino Support Live Chat will make your life easier:
Customer ease of use with email
Add email forwarding or your POP3 settings and your customers won’t ever have to login.
You can instantly join multiple tickets together with a single click.
Add support to any site
Add scrolling tabs, text links or ticket forms to any site with convenient copy/paste options.
No programs to install
There’s no program to install. Rhino Support is a hosted solution, so you won’t have to add or install anything. Once you sign up, your account will be created automatically for you.
Easy set up
Set up is just minutes – seriously. There is no complicated “install” and you don’t need a special server to use Rhino Support. It’s a web-based solution that can be quickly integrated into your existing business a variety of ways. Our setup wizard will walk you through the essentials so that you can get started right away.
Manage multiple websites
You can easily manage support for multiple websites (up to 5) right within the same account. This is perfect for companies that want to keep support for various product lines separate but don’t necessarily want to create a whole new account.