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You are here: Home / News / 6 Ways Your Customer Service Department Can Generate More Revenue – Entrepreneur

6 Ways Your Customer Service Department Can Generate More Revenue – Entrepreneur

May 31, 2017 By RhinoSupport Leave a Comment

Customer service will always be vital for ensuring customers’ loyalty through the swift resolution of their support issues. But as online transactions increase their dominance, and are increasingly conducted via mobile devices, speed of results is now crucial for increasing a company’s bottom line – both through preventing website and shopping cart abandonment and creating new sales opportunities. The proliferation of self-service tools will further expedite answer flow and heighten conversion rates for savvy businesses. Companies should consider the following guidelines when devising their online customer service strategy.

Read more: 6 Ways Your Customer Service Department Can Generate More Revenue – Entrepreneur

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Related posts:

  1. See You at the Top: A Guide to Winning at Customer Service – Entrepreneur
  2. Is Your Customer Service Department Prepared for Today’s Consumers? – Entrepreneur
  3. Marketing Versus Sales: Metrics to Highlight Each Department’s Contribution To Revenue
  4. Customer Service Is Ground Zero For Success – Entrepreneur

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