Customer engagement is at an all time high. With the ever advancing of online sales customer service and support has had to match speed with this trend. There are seven ways to improve these relations with customers and interact with them on a level that has never been done before. Providing live chat for instance can give the customer the ability to give in detail exactly what they are looking for and a customer service agent the information they need that can help lead to better customer retention.
You are here: / / 7 Customer Service Tools for an Improved Engagement … – Customer Think