7 More Technologies To Jumpstart Your Customer Service – Customer Think

New technology is continuously emerging all around us, particularly in the world of the consumer market. Companies are seeing massive advertising space in social media like Facebook and blogs, and customers are increasingly using online platforms to shop, compare, recommend or review
products and services. It’s definitely safe to say that our customers are becoming more tech-smart, and whilst it’s thrilling to be able to see what our audiences want, it requires some shift in company approach, particularly when it comes to presentation and communication.

Key Takeaways:

• There are many new, innovative technologies that aim specifically at helping companies with customer service.
• Companies like AgentQ provide great chat platforms that have very useful bot functions.
• Other new technology includes collaborative email platforms and streamlining customer service channels.

“AgentQ is a new chat platform on the market, and while there are many chat platforms out there, this one is really cool.”

Read more: https://customerthink.com/7-more-technologies-to-jumpstart-your-customer-service/