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You are here: Home / News / A College Student Tried to Prank Southwest but the Customer Service Rep Was Ready – Travel+Leisure

A College Student Tried to Prank Southwest but the Customer Service Rep Was Ready – Travel+Leisure

April 24, 2017 By RhinoSupport Leave a Comment

A lighthearted article from Travel and Leisure tells the story of a young college student named Juan who sends a prank customer compliant text to Southwest Airlines. In it, he mentions the “rude” treatment he received from one of the stewardesses on his flight. The response was immediately apologetic, but then took a hilarious turn when Juan had said he’d taken a picture of the said rude employee. I won’t spoil the ending for you, but apparently laughs were had on BOTH sides.

Read more: A College Student Tried to Prank Southwest but the Customer Service Rep Was Ready – Travel+Leisure

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Related posts:

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  2. AI-Powered Customer Service Needs The Human Touch – Huffington Post
  3. Customer Service Will Fail When Employees Forget How It Feels To Be A Customer – Forbes
  4. 5 ways field service supports top-notch customer service

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