Should we fear AI (artificial intelligence)? It’s a question that’s been getting a lot of attention lately, with much of the focus on people worried about losing their jobs to bots who work 24/7 and never complain.
For an alternate — and more positive — take on AI, check out Conversica. This company uses AI to get early sales leads, an untapped resource that is ignored right now. Conversica uses bots to reply to customer emails and loops in a person when needed.