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You are here: Home / News / AI and Customer Loyalty

AI and Customer Loyalty

October 28, 2016 By RhinoSupport Leave a Comment

Should we fear AI (artificial intelligence)? It’s a question that’s been getting a lot of attention lately, with much of the focus on people worried about losing their jobs to bots who work 24/7 and never complain.

For an alternate — and more positive — take on AI, check out Conversica. This company uses AI to get early sales leads, an untapped resource that is ignored right now. Conversica uses bots to reply to customer emails and loops in a person when needed.

AI and Customer Loyalty

Related posts:

  1. The 4 Fundamental Attributes of Customer Loyalty, Part 4
  2. How Analytics Is Transforming Customer Loyalty Programs
  3. A Simple Guide to Building a Successful Loyalty Rewards Program [Infographic]
  4. The 4 Fundamental Attributes of Customer Loyalty, Part 1

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