Live Chat and Helpdesk Software

#1 Support Software

  • Home
  • Features
    • Company Updates
    • Info Articles
    • Industry News
    • Promotions
    • Press Releases
  • Commentary
  • News
  • Get Started Now!
You are here: Home / Commentary / AI is the brains behind more caring customer service – VentureBeat
AI is the brains behind more caring customer service – VentureBeat

AI is the brains behind more caring customer service – VentureBeat

June 22, 2017 By RhinoSupport Leave a Comment

Although there is room for improvement, using Bots in customer service can provide customer care that your clients want now. Technology can be used to satisfy the customer as well as following up long after the customer service experience is over. Using Bots can prevent any negativity displayed by a representative when dealing with an irate customer.The level of customer engagement provided by artificial intelligence will keep your customers interested happy and wanting to continue being a client of yours.

Key Takeaways:

  • Messaging app users are starting to outnumber social media app users
  • Previously, the online commerce model was focused on efficiency and speed
  • Negative conversations, such as convincing someone to buy something, leave the customer with a bad experience and therefore an unwillingness to buy there in the future

“By bending the conversational model beyond a linear path into one that responds to the user’s needs, engages their wants, and even manages their frustration, brands will be able to connect with customers at an unprecedented level.”

Read more: https://venturebeat.com/2017/06/15/ai-is-the-brains-behind-more-caring-customer-service/

(abstract 3WJGKMRWVI95MB0GFWQTKXAB2D9CDV 34S9DKFK73PTYAQRQKRN1DA8IXONYG A3PDOZ6I8PE9ZK)(authorquote 3BS6ERDL937G6URF55DQYXI16R0D66 3570Y55XZPJNOI953GESBT1BHL6GY5 A19X9J18Q19NGY)(keypoints 37VUR2VJ6APBUGK4Z36YJV92DH91CZ 3II4UPYCOJ7B3W8SAGWQSMVC5LIQDD A1N2NW6HVX4Q3Z)

Related posts:

  1. Bots Increase Customer Service Efficiency
  2. Customers prefer bots over customer service agents for simple tasks – Research Magazine
  3. Chatbots evolve from greeting tool to customer service must-have – VentureBeat
  4. 5 ways field service supports top-notch customer service

Filed Under: Commentary

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

  • Facebook
  • LinkedIn
  • RSS
  • Twitter

Most Popular Posts

The Importance of Help Desk Software
Why You Need a Privacy Policy for Your Mobile App

Why You Need a Privacy Policy for Your Mobile App

Twitter Makes Big Changes for Its Followers

Twitter Makes Big Changes for Its Followers

6 Examples of Epic Explainer Videos

6 Examples of Epic Explainer Videos

5 Reasons Customers Love Live Chat (and Will Love You, Too)

5 Reasons Customers Love Live Chat (and Will Love You, Too)

Categories

  • 4x Buyer Protection
  • Benefits of Live Chat
  • Commentary
  • Company Updates
  • Customer Service
  • emailpromo
  • FAQs
  • Features
  • How To
  • Increase Conversions
  • Industry News
  • Info Articles
  • Live Chat
  • News
  • Popular
  • Press Releases
  • Promotions
  • Quality Customer Support
  • Rhino Support
  • Rhino Support vs. Zendesk
  • Tips and Tricks
  • Trust Guard
  • trust seals
  • Uncategorized
  • website security

About · Contact Us · Get Started
Copyright © 2023 · Rhino Support