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You are here: Home / News / Bad customer service? Blame the manager – The Sydney Morning Herald

Bad customer service? Blame the manager – The Sydney Morning Herald

May 30, 2017 By RhinoSupport Leave a Comment

Poor customer service can negatively impact a business in a variety of ways. This is especially true for small businesses that rely on repeat business and positive word-of-mouth advertising for its success. In addition to running the risk of alienating current customers with sub-standard service levels, chronically poor service can impact the business’ potential for attracting new customers as well. Poor levels of customer service can cause you to lose even the most forgiving of customers. Consumers tend to do business with a company because it’s convenient, it’s a habit, or they’re looking for particular product or service that’s hard to find elsewhere. Even these stalwart customers can be turned away by inferior levels of service.

Read more: Bad customer service? Blame the manager – The Sydney Morning Herald

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Related posts:

  1. Have Ya Heard: Big business to blame for poor customer service – Clarksville Leaf Chronicle
  2. Have Ya Heard: Big business to blame for poor customer service – Clarksville Leaf Chronicle
  3. Bad Customer Service? Most Consumers Will Dump Your Brand – Business News Daily
  4. 5 Bad Customer Service Habits Every Business Should Avoid – Customer Think

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