By upgrading omnichannel options like an in-store pickup or same-day delivery, businesses can help customers customize their shopping experience to fit their personal needs during the rush of the holidays. Although becoming an omnichannel retailer can seem like a daunting effort, with these tips, retailers will better position themselves for more growth this holiday season.
- Leading up to the holidays, retailers should look for creative, unconventional ways to make shopping more convenient and enjoyable.
- Developing these customer relationships becomes even more important during the holidays.
- This expansion will increase Target’s space for holding orders and allow team members to retrieve items more quickly, even during peak times.
“It’s hard to believe, yet the trend of Americans spreading out their holiday shopping is not new. With online and mobile shopping on the rise, consumers have more options than ever this year to shop when, where and how they choose.”