Does it seem like customer service is almost never what it should be, and, even when it (rarely) is, that there’s something companies can do to make the entire thing better? Just emailing customers isn’t the way to work things out, and yet… It’s the one thing most companies do. “Beyond Email: How to Automatically Nurture Customers with Different Channels” suggests different means you can communicate – and build bonds – with your customers.
Beyond Email: How to Automatically Nurture Customers with Different Channels
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