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Top 5 Benefits of Live Chat

January 9, 2018 By RhinoSupport Leave a Comment

Top 5 Benefits of Live Chat

Do you use live chat on your website to engage with your visitors or to answer questions from your customers? Do you plan on adding a live chat feature but don’t know how to add it or if it can really benefit you or your business? There is an easy-to-use, comprehensive software called Rhino … [Read more...]

Filed Under: Benefits of Live Chat, Live Chat Tagged With: benefits of live chat, live chat, Rhino Support, Rhino Support Live Chat

Live Chat is Gateway Drug for Offering Better Customer Support

April 7, 2017 By RhinoSupport Leave a Comment

Live Chat is Gateway Drug for Offering Better Customer Support

Many companies have moved away from customer service agents to IVR (interactive Voice Response) systems. These can be annoying. For example, while listening to the fifth prompt in the third level of options, many calls transform from patient pleas for help to aggravated demands. This is not a good … [Read more...]

Filed Under: Benefits of Live Chat, Features, Live Chat, Quality Customer Support Tagged With: benefits of live chat, chatbots, customer service, live chat, live chat support, Rhino Support

Close the Deal with Live Chat

December 23, 2016 By RhinoSupport Leave a Comment

Close the Deal with Live Chat

Have you met an unsuccessful salesman who really knew his product and company well, but couldn't close the deal? I have. Indulge me a moment to provide you with a personal example. It's the week before Christmas. I'm taking the liberty to relate a spiritual experience to show universal truths of … [Read more...]

Filed Under: Benefits of Live Chat, Features, Increase Conversions, Live Chat, Rhino Support Tagged With: benefits of live chat, business strategies, customer support, increase conversions, live chat, online business, sales

Live Chat: The Perfect Matchmaker!

December 10, 2016 By RhinoSupport Leave a Comment

Live Chat: The Perfect Matchmaker!

Matchmaker, matchmaker, make me a match, Find me a find, Catch me a catch. Matchmaker, matchmaker Look through your book, And make me a perfect match. Many of us remember these lyrics found in the beloved musical "Fiddler on the Roof." Those of us who are still single or single again can … [Read more...]

Filed Under: Benefits of Live Chat, Features, Live Chat, Rhino Support Tagged With: benefits of live chat, live chat support, Rhino Support, Rhino Support Live Chat

Bots Increase Customer Service Efficiency

December 9, 2016 By RhinoSupport Leave a Comment

Bots Increase Customer Service Efficiency

Bots are becoming more recognizable thanks to their usefulness in the customer service industry. Have you tried using them? Traditionally, as companies grow in revenue, customer service costs grow as well. Companies have constantly sought ways to minimize these costs through nearshoring, … [Read more...]

Filed Under: Features, Live Chat, Quality Customer Support, Rhino Support Tagged With: chat bots, customer service, customer support, customer support software, increase conversions, knowledge base, Rhino Support Live Chat

Millennials Prefer Live Chat Over Phone & Email

November 21, 2016 By RhinoSupport Leave a Comment

Millennials Prefer Live Chat Over Phone & Email

A new study shows that millennials prefer live chat over phone and email interactions. According to a report discussed by professionaljeweler.com, 28.9% of consumers prefer to interact with retailers through online chat (25.85%) or messaging apps (3.1%) while deciding on whether or not to make a … [Read more...]

Filed Under: Benefits of Live Chat, Features, Live Chat Tagged With: benefits of live chat, chatbots, customer service, helping customers, live chat, live chat support, online business, Rhino Support

Use Live Chat Options Everywhere!

September 12, 2016 By RhinoSupport Leave a Comment

Use Live Chat Options Everywhere!

Live chat is a powerful sales tool. But don't confine it to your web page. Giving your site visitors the option to chat with a sales representative is a key driver in increasing revenues. If you don’t yet have Rhino Support set up on your business website, then you’re missing out on major impact … [Read more...]

Filed Under: Live Chat, Rhino Support Tagged With: benefits of live chat, customer support software, helping customers, live chat support, Rhino Support

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