The large majority of online consumers, if not all, also take advantage of the benefits afforded them on various social media platforms. In today's world, one of the best ways to create loyal customers is to use social media to throw some spotlight on people who have just joined your brand or have … [Read more...]
Use Social Media to Improve Customer Relations
If you use social media well, it can boost sales, promote your brand, and build long-lasting relationships with your customers. If it isn't done well, the opposite could be true: sales will lag, few will be aware of your brand, and you will have little if any customer loyalty. Here are some tips … [Read more...]
4 Ways to Develop Your Customer Support Team
Whether you are the customer support team or you have an army of 10,000 agents, this article can help you improve your efforts. Is your business-to-business company going through fundamental shifts in how your support team interacts with customers? Do you still funnel everything through one person … [Read more...]
6 Essential Questions to Ask Yourself About Your Online Store
Whether you're just getting started in building your ecommerce site or are an online veteran, there are 6 key questions to ask yourself to ensure you're reaching and retaining the most customers. Do you have Live Chat or a customer support system in place to help you help your customers? Studies … [Read more...]
Get These Pro Blogging Resources
Thinking about starting a blog connected to your ecommerce site and don't know where to begin? Or maybe you already have a blog, but you're looking for some strategies to improve it and bring in clients. We've assembled links to some of the best blogging tips from our favorite experts. Expert … [Read more...]
Best Ecommerce Sites by Design, Conversions and Usability
If you're looking for the best ecommerce sites, whether it's by conversions, visitor rating or design, we've got five stellar resources of lists of the very best sites to get your creative juices flowing. Shopify: 30 Beautiful and Creative Ecommerce Website Designs Baymard Institute: Top 100 … [Read more...]
4 Top Trends in Customer Service
Customer service can make or break your company. Even if you think you're offering prime customer service, it's key to remember that as technology and lifestyles change, so does what the customer expects. Customers are evolving, and so are their needs. Fail to meet their needs, fail to get their … [Read more...]
10 Ecommerce Blogs You Should Follow
With so much content out there, it's hard to know what to pay attention to. But whether you're a budding entrepreneur or a seasoned professional, it makes sense to follow the best of the best in ecommerce for tips, hacks, and resources. We've compiled a list of 10 of the best blogs covering … [Read more...]
6 Examples of Epic Explainer Videos
Explainer videos are a must for any website, especially if your company is new, or if you have a product or service that isn't easily understood. If you don't know where to start or just need some inspiration to kick around new ideas, we've compiled five of our favorite explainer videos to get your … [Read more...]
4 Infographics to Enhance Your Business Strategy
Business owners are always searching for new ways to boost sales conversions and develop better relationships with potential customers. We see a lot of questions in forums by business owners asking whether trust seals make a difference in sales. Our answer is a simple yes. Anything that creates … [Read more...]