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Dozens of Smart Phone Explosions Cause Samsung Recall

September 5, 2016 By RhinoSupport Leave a Comment

Dozens of Smart Phone Explosions Cause Samsung Recall

Samsung has said that 2.5 million Galaxy Note 7 smartphones would be recalled following global reports of battery malfunctions that leave the phones fire-prone. As of a few weeks ago, there had been 35 customer reports worldwide of Note 7 phones exploding while charging, the cause of which has … [Read more...]

Filed Under: Customer Service, News, Uncategorized Tagged With: customer service, customer support, Samsung Note 7

Company Culture Influences Data Breaches: Report

June 27, 2016 By RhinoSupport Leave a Comment

Company Culture Influences Data Breaches: Report

Company culture plays a key role in how susceptible a business is to data breaches, according to a new report from research firm Willis Towers Watson. Firms that don't make employee cyber security training, customer service or even their corporate image a priority are in danger of being hit by … [Read more...]

Filed Under: Info Articles, Trust Guard, Uncategorized, website security Tagged With: data breaches, Trust Guard, Website Security

4x Buyer Protection’s 4 Customer-Winning Benefits

June 24, 2016 By RhinoSupport Leave a Comment

4x Buyer Protection’s 4 Customer-Winning Benefits

4x Buyer Protection's offers 4 powerful benefits for you and your customers. #1 Price Match Guarantee With price matching, website visitors are much less likely to have second thoughts at checkout that they’re getting the best price. They’ll be more likely to stay on your site and hit that buy … [Read more...]

Filed Under: 4x Buyer Protection, Uncategorized Tagged With: identity theft protection, price match guarantee, shipping insurance, terms of service guarantee

11 Free Stock Photo Sources for Your Ecommerce Blog and Social Media Site

June 23, 2016 By RhinoSupport Leave a Comment

11 Free Stock Photo Sources for Your Ecommerce Blog and Social Media Site

Got blog, need photo. Finding great, pretty, interesting photos that are also free can be a hassle when you need photos or images for your ecommerce blog. We've compiled 11 of our favorites to take some of the searching off your shoulders. (Caveat: Remember to pay attention to whether the specific … [Read more...]

Filed Under: How To, Info Articles, Uncategorized Tagged With: free images, free stock photos

How Offering Identity Theft Protection Wins Customers

June 20, 2016 By RhinoSupport Leave a Comment

How Offering Identity Theft Protection Wins Customers

A staggering 17.6 million consumers were victims of identity theft in 2014, according to estimates from the Justice Department. Identity theft is on the rise, with more and more consumers falling victim to ID fraud. According to the FTC, which handles the millions of complaints of identity theft and … [Read more...]

Filed Under: 4x Buyer Protection, Increase Conversions, Uncategorized Tagged With: 4x Buyer Protection, identity theft protection

6 Incredibly User-Friendly Features of Rhino Support

June 16, 2016 By RhinoSupport Leave a Comment

6 Incredibly User-Friendly Features of Rhino Support

Website visitors are more likely to become buying customers if you have live chat, according to a recent survey that found that 31% of online shoppers said they would be more likely to buy after having a live chat conversation. That means you have the chance to increase conversions by almost … [Read more...]

Filed Under: Benefits of Live Chat, Uncategorized Tagged With: live chat, Rhino Support Live Chat

Why Trust Seals Are A Win/Win for You and Your Customers

June 14, 2016 By RhinoSupport Leave a Comment

Why Trust Seals Are A Win/Win for You and Your Customers

Trust Seals are a way for business owners to verify their businesses to the world, put shopper anxiety to rest, and have a fighting chance in a platform where news about security breaches, hackers and fake sites are a daily occurrence. Trust seals are an easy, cost-effective solution for business … [Read more...]

Filed Under: Trust Guard, trust seals, Uncategorized Tagged With: Trust Guard, Trust Seals

Fear of Cyberattacks Second Only to ISIS Fear: Pew Survey

June 10, 2016 By RhinoSupport Leave a Comment

Fear of Cyberattacks Second Only to ISIS Fear: Pew Survey

A new survey by the Pew Research Center reveals that Americans' fear of cyberattacks is second only to their fear of ISIS. In the survey, poll respondents reported that their number one fear was an attack by ISIS, followed by concern surrounding cyberattacks. More than 80% of said they felt … [Read more...]

Filed Under: Industry News, Trust Guard, Uncategorized, website security Tagged With: cyberattacks, Website Security

8 Reasons Your Mobile App Needs a Privacy Policy

June 3, 2016 By RhinoSupport Leave a Comment

8 Reasons Your Mobile App Needs a Privacy Policy

If you have a mobile app, you need a privacy policy for your own legal protection. Privacy policies detail what info you collect from app users and you'll use that info. Here are eight reasons why your mobile app needs a privacy policy: 1. Personal Info You collect, store, or share personal … [Read more...]

Filed Under: Customer Service, Uncategorized Tagged With: FreePrivacyPolicy.com, mobile apps, privacy policy

500,000 Privacy Policies Created With FreePrivacyPolicy.com Highlights Increasing Importance of Privacy Concerns

May 19, 2016 By RhinoSupport Leave a Comment

500,000 Privacy Policies Created With FreePrivacyPolicy.com Highlights Increasing Importance of Privacy Concerns

FreePrivacyPolicy.com announces another significant milestone with 500,000 website owners using the free website privacy policy generator at freeprivacypolicy.com to create custom privacy policies. The free privacy policy creator includes several compliance verification tools to help websites … [Read more...]

Filed Under: Industry News, Press Releases, Uncategorized Tagged With: free privacy policy, privacy policy

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