Chatbots set to take over most customer service work, say Hong Kong start-ups – South China Morning Post

Chatbots are set to take over most customer service work. Chatbots have become a lot smarter over the last few years. Hong Kong chatbot companies are rolling out new AI that people can interact with. Users will be able to have real conversations with AI bots. There are still some glitches that need to be worked out, but the prospect of these chatbots helping people is really amazing. The chatbots are very efficient at what they do.

Read more: Chatbots set to take over most customer service work, say Hong Kong start-ups – South China Morning Post