Using DiSC, you can train your employees to perform high quality customer service. It can teach you to hire appropriate people and culture an environment in which internal communication works towards high performance. This communication also expands from manager to agent and between agents themselves in a highly effective way. DiSC makes it easy to determine what product you need using a simple questionnaire. A facilitator is available from DiSC to get you started and refresher courses are available to keep your team’s skills sharp.
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