Live Chat and Helpdesk Software

#1 Support Software

  • Home
  • Features
    • Company Updates
    • Info Articles
    • Industry News
    • Promotions
    • Press Releases
  • Commentary
  • News
  • Get Started Now!
You are here: Home / News / Customer Service Will Fail When Employees Forget How It Feels To Be A Customer – Forbes

Customer Service Will Fail When Employees Forget How It Feels To Be A Customer – Forbes

April 17, 2017 By RhinoSupport Leave a Comment

The online version of a major business magazine has a feature for entrepreneurs. A writer covers how to improve customer service. The writer claims poor customer service is the result of inadequate training, or training that is not followed up on. Also, if the employee has no power, he or she may not be able to help. The writer offers exercises to make customer service reps remember how it is to be customers. He suggests role playing, or paying employees to go to a place that has great customer service.

Read more: Customer Service Will Fail When Employees Forget How It Feels To Be A Customer – Forbes

(abstract 3W0KKJIARR9BOEGDQ1WBMO9IUH28KL 35GMH2SV3EHDAQ9CRYF69ZIXLZ1EON A1CF6U3GF7DZEJ)

Related posts:

  1. C-Level Officers Are Getting More Involved with Customer Service
  2. Amazon hires 20% more holiday employees
  3. Forget Networking: Become a Connector
  4. Customer Service Takes a Turn

Filed Under: News

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

  • Facebook
  • Google+
  • LinkedIn
  • RSS
  • Twitter

Most Popular Posts

The Importance of Help Desk Software
10 Ecommerce Blogs You Should Follow

10 Ecommerce Blogs You Should Follow

Twitter Makes Big Changes for Its Followers

Twitter Makes Big Changes for Its Followers

Why This Statistic Should Convince You to Add Live Chat

Why This Statistic Should Convince You to Add Live Chat

6 Examples of Epic Explainer Videos

6 Examples of Epic Explainer Videos

Categories

  • 4x Buyer Protection
  • Benefits of Live Chat
  • Commentary
  • Company Updates
  • Customer Service
  • emailpromo
  • FAQs
  • Features
  • How To
  • Increase Conversions
  • Industry News
  • Info Articles
  • Live Chat
  • News
  • Popular
  • Press Releases
  • Promotions
  • Quality Customer Support
  • Rhino Support
  • Rhino Support vs. Zendesk
  • Tips and Tricks
  • Trust Guard
  • trust seals
  • Uncategorized
  • website security

About · Contact Us · Get Started
Copyright © 2022 · Rhino Support