Complaining about poor customer service is not new to anyone. This piece explains the reasons behind poor service in big box retail stores. The author figured out that the problem is not the employees, but the stores who generally short staff departments, to save on payroll costs.
It should be noted, not all retailers make a habit of this practice. The best approach is to shop the ones who don’t short staff, and in most cases, don’t blame emnployees. Have a nice day, and read this piece for some information.
Read more: Have Ya Heard: Big business to blame for poor customer service – Clarksville Leaf Chronicle
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