Superman can WOOSH through the air, Spiderman can THWIP spider webs, and now you can provide help desk software to your customers with a single CLICK!
Having help-desk software is kind of like having a superpower because it’s an absolute necessity for maintaining customer satisfaction. When customers run into problems, they don’t need the additional headache of poor customer service.
Rhino Support Help Desk Software was built to make customer service easy through the use of tickets that track customers’ issues. It was also built on the philosophy that every ticket represents a customer, making each of them important. It was created with three simple goals in mind: speed, efficiency and ease-of-use. In other words, it exists to make your customers feel like they have a super hero on their side, which increases your bottom line.
Here are just some of the great features with Rhino Support Help Desk Software:
FAST, SIMPLE SIGN-UP
• You can sign up in two simple steps
• There is no software to install because it is web-based. (Which means you get to avoid installation headaches and wasted time.)
• No special server is needed
• You can be up and running in just minutes
GREAT WORKING FEATURES
• View a ticket message by merely mousing over the subject
• Quickly and easily assign tickets to a user or department
• View tickets directly from the admin control dashboard
• Customers don’t have to log in because it works with e-mail
• With one click you can combine tickets or respond to FAQs
• Filter out spam or automated messages
• Manage multiple agents with a simple interface; manage multiple websites from one account (both features are available with Rhino Support Help Desk Software Pro).
Of course there are many more features available. Every component was designed to make the program fast and easy to use. See how simple and easy customer support can be for both your customers and your customer support team with this amazing program. And when someone asks you what your super-power is, you’ll say “Rhino Support and my customer support team.”