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You are here: Home / News / How Customer Service Experts Like Marriott Gather Customer Feedback And Promote Engagement – Forbes

How Customer Service Experts Like Marriott Gather Customer Feedback And Promote Engagement – Forbes

June 19, 2017 By RhinoSupport Leave a Comment

Customer service people use Facebook to collect customer responses and encourage participation. Facebook may provide the platform where customers are able to share their experience and have it be seen. Based off their experience, a recommendation may be given to the customers. Being tentative with customers with recommendations is a good way to increase a positive experience. Having a goal and enjoying the experience listening to the customer is another way to improve the rating.

Read more: How Customer Service Experts Like Marriott Gather Customer Feedback And Promote Engagement – Forbes

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Related posts:

  1. ‘I Hate Your Customer Service–But I’ll Never Tell You That’ – Forbes
  2. ‘I Hate Your Customer Service–But I’ll Never Tell You That’ – Forbes
  3. 7 Customer Service Tools for an Improved Engagement … – Customer Think
  4. Market trend: Improved customer service and engagement – PropertyCasualty360

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