Costumer service is important for assisting the growth of a company. Responding fast to questions and concerns is important so that the customer does not irritated. Discuss solutions with team members and reply back to the customer. Understand your customer and the relationship including their needs. Recognize your own errors to correct them. Send small gifts to customers who frequently purchase. Stay away from conflict with the customers. Strive to gain repeat customers. Having experienced staff also makes a difference when they are knowledgeable of technical skills.
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