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You are here: Home / News / How to get maximum advantage of social media for customer service – Customer Think

How to get maximum advantage of social media for customer service – Customer Think

April 26, 2017 By RhinoSupport Leave a Comment

Social media is a powerful tool for businesses. It can be useful for marketing and customer service too. You can coordinate engagement, meaning you can connect with customers directly. You can also provide good service and advertising by solving a customer’s problem in a public forum. This can also create positive word of mouth. Social media also provides a place for you to see what consumers are saying about your company. This is a valuable listening opportunity.

Read more: How to get maximum advantage of social media for customer service – Customer Think

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Related posts:

  1. 3 Ways to Acquire Customers on Social Media
  2. 7 Trends That Will Change Social Media in 2017
  3. The Importance of Social Media Across the Customer Journey
  4. Use Social Media to Improve Customer Relations

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