Even though “post-mortem” quite literally means after death, your team doesn’t have to wait for the end of a huge, long-term project to get value from a retrospective evaluation. When you’re fleshing out a project’s schedule during the kickoff phase, insert mini post-mortems at key milestones. These pulse-checks will give your team the chance to better understand how a project is progressing — and hopefully identify potential issues before they cause permanent damage.
- Post-mortem meetings should be an essential part of your agency’s process — for the big projects, and the smaller ones. Most teams run post-mortem meetings for larger projects with definitive start and end dates, but they can be equally useful for smaller scale or even on-going projects.
- The goal of a project post-mortem is to constructively evaluate what the project’s team accomplished successfully, and what could have been done better. For this discussion to be productive, someone needs to keep the conversation civil, on-point, and moving forward.
- Subjective questions help assess how your team members are feeling, and can help leadership identify troubling signs of burnout and fatigue early on.
“Once the project has officially wrapped up, don’t wait too long to schedule the final post-mortem, or people will have mentally moved on.”