Keeping clients happy is one of the most important aspect for any business. Clients keep the business running and profit rolling in. Understanding a client complaint or client feedback can be extremely important especially if the client is disgruntled and it is something that you can fix very easily. Here are what 11 phrases really mean when a client gives you feedback.
- Provides tips for understanding customer criticism
- Feedback can be vague or even misleading
- Listen carefully and solicit explicit feedback and details
“To be successful, a project needs a singular, attainable goal.”