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You are here: Home / Commentary / Improving customer service: The balancing act between technology and action – SiliconANGLE (blog)
Improving customer service: The balancing act between technology and action – SiliconANGLE (blog)

Improving customer service: The balancing act between technology and action – SiliconANGLE (blog)

May 8, 2017 By RhinoSupport Leave a Comment

The Oracle Corporation has provided marketing solutions to companies that want to reach a huge volume of customers by utilizing their Oracle Marketing Cloud solutions. But now the stakes have been raised, and it is becoming increasingly apparent to companies and marketers, that specificity and the use of numerous channels to reach customers appropriately. This type of curated content takes a type of savvy balance, instead of the blanketing approaches that have been effective in the past.

Key Takeaways:

  • This year nonetheless, there has been a move in the prerequisites for the honors that better mirrors the changing promoting industry.
  • Chang joined John Furrier and Peter Burris, co-hosts of theCUBE, SiliconANGLE’s versatile live-gushing studio, amid the OMME occasion in Las Vegas, Nevada.
  • He talked about the current week’s Markie grants, and additionally how Oracle’s client base is starting to grasp increased knowledge and prescient investigation.

“Watch the complete video interview below, and be sure to check out more of SiliconANGLE’s and theCUBE’s independent editorial coverage of Oracle’s Modern Marketing Experience.”

Read more: https://siliconangle.com/blog/2017/04/28/improving-customer-service-balancing-act-technology-action-moderncx/

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Related posts:

  1. Chatbots evolve from greeting tool to customer service must-have – VentureBeat
  2. 3p Weekend: United Can Learn From These Airlines About Customer Service – Triple Pundit (registration) (blog)
  3. Improving Customer Service Can Make You More Money – Huffington Post
  4. 7 Simple Strategies for Improving Your Customer Service Quality – Business 2 Community

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