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You are here: Home / Commentary / Is customer service part of your marketing strategy? (HINT: it should be!) – SeaTac Blog (blog)
Is customer service part of your marketing strategy? (HINT: it should be!) – SeaTac Blog (blog)

Is customer service part of your marketing strategy? (HINT: it should be!) – SeaTac Blog (blog)

June 5, 2017 By RhinoSupport Leave a Comment

Customer service should for all be part of a marketing strategy. A marketing strategy consists of developing sales. These sales are generated many different ways but there is one common theme. Customer satisfaction. Understanding what the customer wants and how to make them feel good about something as close to perfect as one can make it for them does many things. Increasing customer loyalty, brand, sales, and customer retention after all is what builds a business and understanding the customer can be a big part of this and that all starts with superior customer service.

Key Takeaways:

  • Customer service is not something business owners and managers traditionally think of when they are developing a marketing or advertising strategy.
  • we encourage our members to think innovatively and use customer service and engagement opportunities as part of their overall marketing approach.
  • Loyal customers fast become your brand ambassadors and number one marketing tool.

“Increasing customer satisfaction and the customer experience is a reliable indicator of future profitability.”

Read more: http://seatacblog.com/2017/05/09/is-customer-service-part-of-your-marketing-strategy-hint-it-should-be/

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Related posts:

  1. How to Better Integrate Analytics Into Your Marketing Strategy
  2. Provide Excellent Customer Service with Live Chat (Infographic)
  3. Low Cost eCommerce Marketing Strategy – LemonStand
  4. Improving customer service: The balancing act between technology and action – SiliconANGLE (blog)

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