Online writer Val Seegmiller talks about how live chat is a win-win for both the consumer and the online business owner in his article is found here,
Live chat is good for the consumer because questions can get answered immediately. No longer do we have to wait on hold forever when trying to contact someone by phone. Consumers usually don’t have time to wait a day or so for an email response.
Live chat is good for the business owner. Online visitors who would have left in the past are now staying on their websites longer. This, thanks to the benefits they received from talking to a real person who can quickly help them with their problems.
To read the full article, click on the link above. To order live chat for your business, contact Rhino Support today!