Live Chat and Helpdesk Software

#1 Support Software

  • Home
  • Features
    • Company Updates
    • Info Articles
    • Industry News
    • Promotions
    • Press Releases
  • Commentary
  • News
  • Get Started Now!
You are here: Home / Features / Benefits of Live Chat / Rhino Support = Excellent Customer Service
Rhino Support = Excellent Customer Service

Rhino Support = Excellent Customer Service

July 3, 2016 By RhinoSupport Leave a Comment

Rhino Support Customer Service SoftwareSo, you created an awesome product or service and are starting to generate some income from a few people. That’s awesome! Congratulations! Now that you have a few customers, it’s time to start taking care of them.

 

Rhino Support is a customer support help desk that gives business owners the ability to quickly and effectively correspond through emails and live chats.  The process is slick, requiring no downloads and no coding skills.

 

A few features include:

View Ticket History

You can see ticket histories for each customer. To see the history, simply click on a past ticket. It’s an easy way to see which customers are understanding your company’s features and benefits and which are not. You can even choose market additional products or services to those customers who have had all their questions or concerns resolved. That’s because having and then resolving problems often provides business owners with the ability to increase their relationships with their customers.

 

Share Tickets

Because each ticket has its own URL, it’s easy to share a ticket with team members. Not everyone on your team needs to be notified for each ticket, so being able to send tickets to the appropriate department saves everyone time and energy and gets problems solved quickly and efficiently.

 

So when you get to the point where your products or services are being purchased online, let Rhino Support provide you with the tools you need to make the most of your new, soon-to-be-loyal customer relationships.

Related posts:

  1. 4 Key Features of Rhino Support That Will Make Your Life Easier
  2. Provide Excellent Customer Service with Live Chat (Infographic)
  3. FAQs About Rhino Support Live Chat
  4. Simple and Cost-Effective Email and Live Chat Support

Filed Under: Benefits of Live Chat, Company Updates, Customer Service, How To Tagged With: customer service, live chat, Rhino Support

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

  • Facebook
  • LinkedIn
  • RSS
  • Twitter

Most Popular Posts

The Importance of Help Desk Software
Could Chatbots Replace Humans?

Could Chatbots Replace Humans?

Why This Statistic Should Convince You to Add Live Chat

Why This Statistic Should Convince You to Add Live Chat

6 Examples of Epic Explainer Videos

6 Examples of Epic Explainer Videos

Why You Need a Privacy Policy for Your Mobile App

Why You Need a Privacy Policy for Your Mobile App

Categories

  • 4x Buyer Protection
  • Benefits of Live Chat
  • Commentary
  • Company Updates
  • Customer Service
  • emailpromo
  • FAQs
  • Features
  • How To
  • Increase Conversions
  • Industry News
  • Info Articles
  • Live Chat
  • News
  • Popular
  • Press Releases
  • Promotions
  • Quality Customer Support
  • Rhino Support
  • Rhino Support vs. Zendesk
  • Tips and Tricks
  • Trust Guard
  • trust seals
  • Uncategorized
  • website security

About · Contact Us · Get Started
Copyright © 2023 · Rhino Support