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15 Skills of Successful Customer Support Agents – Part 2

December 27, 2016 By RhinoSupport Leave a Comment

15 Skills of Successful Customer Support Agents – Part 2

There are certain universal customer service skills that every successful customer support agent must master to win over their customers for life. Without them, you run the risk of mediocrity and customers who stay with you until they find a better option Customer Service Skills that Matter This … [Read more...]

Filed Under: Benefits of Live Chat, Customer Service, Features, Quality Customer Support Tagged With: benfits of live chat, customer complaints, customer service, customer support, customer support software, customers, online business, poor customer service

Minimize Customer Service Costs

November 14, 2016 By RhinoSupport Leave a Comment

Minimize Customer Service Costs

Whether you are just getting started in the e-commerce world or have been around for years, it's always a good idea to keep customer service costs at a minimum while providing the best possible support. How much is too much to spend on customer support? That depends on your industry and your … [Read more...]

Filed Under: Benefits of Live Chat, Customer Service, Quality Customer Support Tagged With: benfits of live chat, customer service, customer support, customer support software, online business, Rhino Support

Strategies to Improve Your Online Customer Service

October 26, 2016 By RhinoSupport Leave a Comment

If you own an online business, you have to be able to take care of online customer service issues quicker than someone with a million Facebook friends can tell them that you haven't. Software programs like Rhino Support can put you in constant contact with your customers. They offer live chat and … [Read more...]

Filed Under: Benefits of Live Chat, Rhino Support Tagged With: benfits of live chat, best live chat, customer service, customer support, customer support software, customers, live chat, live chat support, Rhino Support, Rhino Support Live Chat

4 Key Features of Rhino Support That Will Make Your Life Easier

February 5, 2016 By RhinoSupport Leave a Comment

4 Key Features of Rhino Support That Will Make Your Life Easier

If your website visitors have a question or concern while browsing your site, have you made it easy for them to get in touch with you? More and more companies are offering online live chat customer support so website visitors won’t click away frustrated without buying. Here’s the lowdown on some … [Read more...]

Filed Under: Benefits of Live Chat, Uncategorized Tagged With: benfits of live chat

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