How Help Desk Software Can Growth Hack Your Business Help desk software has been around for a long time. Even back in the day, companies used typewriters, corded telephones, and dictation machines to improve their customer support. Late in 1960’s, call centers emerged. Big companies used them to … [Read more...]
Top Six Reasons for Offering Live Chat
Face it, online consumers don't want to have to pick up the phone to get a questioned answered. We've moved past that. It's too time consuming! The majority of people browsing your website prefer to use live chat and receive immediate assistance rather than waiting in telephone queues or even worse, … [Read more...]