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Why Your Company Needs Help Desk Software

January 9, 2018 By RhinoSupport Leave a Comment

Why Your Company Needs Help Desk Software

Help desk software like Rhino Support allows your company to solve customer issues quickly, effectively, and effortlessly. Some of the issues that can be resolved using the customer support software may include retrieval of forgotten passwords or reporting an issue with a product or service. … [Read more...]

Filed Under: Customer Service, Quality Customer Support, Rhino Support Tagged With: customer support software, FAQs, help desk software, knowledge base, Rhino Support

Bots Increase Customer Service Efficiency

December 9, 2016 By RhinoSupport Leave a Comment

Bots Increase Customer Service Efficiency

Bots are becoming more recognizable thanks to their usefulness in the customer service industry. Have you tried using them? Traditionally, as companies grow in revenue, customer service costs grow as well. Companies have constantly sought ways to minimize these costs through nearshoring, … [Read more...]

Filed Under: Features, Live Chat, Quality Customer Support, Rhino Support Tagged With: chat bots, customer service, customer support, customer support software, increase conversions, knowledge base, Rhino Support Live Chat

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