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Get Your Free Book from Internet Business Guru Russell Brunson!

May 10, 2017 By RhinoSupport Leave a Comment

Get Your Free Book from Internet Business Guru Russell Brunson!

While we were at the Click Funnel Hackathon in Dallas a few months ago, internet business guru Russell Brunson told us about his new book Expert Secrets: The Underground Playbook for Creating a Mass Movement of People Who Will Pay for Your Advice. But we never imagined he would offer it for … [Read more...]

Filed Under: Features, Increase Conversions Tagged With: click funnels, e-commerce, Expert Secrets, Free Book, online business, Russell Brunson

Charitable Organizations See Immediate Benefits of Live Chat

April 19, 2017 By RhinoSupport Leave a Comment

Charitable Organizations See Immediate Benefits of Live Chat

According to a new case study, charitable organizations have seen immediate benefits of live chat. Of course, the same is true for businesses as is true for charitable organizations. This case study demonstrates how a charity for helping children got three new fundraisers in their first month. It … [Read more...]

Filed Under: Benefits of Live Chat, Features Tagged With: benefits of live chat, Chat Heroes, customer service, live chat support, online business, Rhino Support

Your Small Business Needs Live Chat!

March 24, 2017 By RhinoSupport Leave a Comment

Your Small Business Needs Live Chat!

There are a lot of things your business must have. But out of all the assets you can provide to your clients, it needs Live Chat more than most. Rhino Support can help set you up to succeed! Why Live Chat? Although most of us have phones, we don't like using them to call businesses. And although … [Read more...]

Filed Under: Benefits of Live Chat, Features Tagged With: benefits of live chat, customer satisfaction, increase conversions, live chat support, online business, Rhino Support

How to Create Your First Blog or Website

March 13, 2017 By RhinoSupport Leave a Comment

How to Create Your First Blog or Website

A strong digital presence, whether you are creating your first blog or website, will help you compete and get recognized in the online market. When you are faced with the task of creating your first website or blog, you will need to address the following: Website Purpose Domain Name … [Read more...]

Filed Under: Features, How To Tagged With: best live chat, blogging, blogs or websites, ecommerce blogs, online business

15 Skills of Successful Customer Support Agents – Part 2

December 27, 2016 By RhinoSupport Leave a Comment

15 Skills of Successful Customer Support Agents – Part 2

There are certain universal customer service skills that every successful customer support agent must master to win over their customers for life. Without them, you run the risk of mediocrity and customers who stay with you until they find a better option Customer Service Skills that Matter This … [Read more...]

Filed Under: Benefits of Live Chat, Customer Service, Features, Quality Customer Support Tagged With: benfits of live chat, customer complaints, customer service, customer support, customer support software, customers, online business, poor customer service

Close the Deal with Live Chat

December 23, 2016 By RhinoSupport Leave a Comment

Close the Deal with Live Chat

Have you met an unsuccessful salesman who really knew his product and company well, but couldn't close the deal? I have. Indulge me a moment to provide you with a personal example. It's the week before Christmas. I'm taking the liberty to relate a spiritual experience to show universal truths of … [Read more...]

Filed Under: Benefits of Live Chat, Features, Increase Conversions, Live Chat, Rhino Support Tagged With: benefits of live chat, business strategies, customer support, increase conversions, live chat, online business, sales

Millennials Prefer Live Chat Over Phone & Email

November 21, 2016 By RhinoSupport Leave a Comment

Millennials Prefer Live Chat Over Phone & Email

A new study shows that millennials prefer live chat over phone and email interactions. According to a report discussed by professionaljeweler.com, 28.9% of consumers prefer to interact with retailers through online chat (25.85%) or messaging apps (3.1%) while deciding on whether or not to make a … [Read more...]

Filed Under: Benefits of Live Chat, Features, Live Chat Tagged With: benefits of live chat, chatbots, customer service, helping customers, live chat, live chat support, online business, Rhino Support

Minimize Customer Service Costs

November 14, 2016 By RhinoSupport Leave a Comment

Minimize Customer Service Costs

Whether you are just getting started in the e-commerce world or have been around for years, it's always a good idea to keep customer service costs at a minimum while providing the best possible support. How much is too much to spend on customer support? That depends on your industry and your … [Read more...]

Filed Under: Benefits of Live Chat, Customer Service, Quality Customer Support Tagged With: benfits of live chat, customer service, customer support, customer support software, online business, Rhino Support

Three Ways to Delight Your Customers

November 8, 2016 By RhinoSupport Leave a Comment

Three Ways to Delight Your Customers

These days, you need to use several customer service techniques to ensure the delight of your customers. When a brand focuses on providing exceptional customer service and support, it can serve as an extremely valuable way to interactively inform online visitors and delight current customers. … [Read more...]

Filed Under: Customer Service, Increase Conversions, Quality Customer Support Tagged With: customer service, customer support, helping customers, make interactions a delight, online business, Repeat Customers

Use Social Media to Improve Customer Relations

November 2, 2016 By RhinoSupport Leave a Comment

Use Social Media to Improve Customer Relations

If you use social media well, it can boost sales, promote your brand, and build long-lasting relationships with your customers. If it isn't done well, the opposite could be true: sales will lag, few will be aware of your brand, and you will have little if any customer loyalty. Here are some tips … [Read more...]

Filed Under: Customer Service, Quality Customer Support, Tips and Tricks Tagged With: customer support, helping customers, live chat, online business, social media

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