Live Chat and Helpdesk Software

#1 Support Software

  • Home
  • Features
    • Company Updates
    • Info Articles
    • Industry News
    • Promotions
    • Press Releases
  • Commentary
  • News
  • Get Started Now!

The Hidden Costs of E-Commerce

January 16, 2017 By RhinoSupport Leave a Comment

The Hidden Costs of E-Commerce

No matter where you live in this world, e-commerce is growing. If you are a business owner, chances are you have an online presence. During the Christmas holidays, 73% of UK consumers buy gifts online. That statistic is pretty close to what the rest of the world is doing as well, on average. For … [Read more...]

Filed Under: Commentary Tagged With: customer service, e-commerce, free shipping, poor customer service, returned packages

15 Skills of Successful Customer Support Agents – Part 2

December 27, 2016 By RhinoSupport Leave a Comment

15 Skills of Successful Customer Support Agents – Part 2

There are certain universal customer service skills that every successful customer support agent must master to win over their customers for life. Without them, you run the risk of mediocrity and customers who stay with you until they find a better option Customer Service Skills that Matter This … [Read more...]

Filed Under: Benefits of Live Chat, Customer Service, Features, Quality Customer Support Tagged With: benfits of live chat, customer complaints, customer service, customer support, customer support software, customers, online business, poor customer service

Four Customer Service Lessons for Business Owners

October 7, 2016 By RhinoSupport Leave a Comment

Four Customer Service Lessons for Business Owners

Some companies thrive, oddly enough, even though they provide horrible customer service. Just think how much more successful they could be with quality, caring customer support systems. I just hung up on a customer service / sales rep from Life Alert for my elderly parents. They have no pricing on … [Read more...]

Filed Under: Customer Service Tagged With: customer service, customer support, poor customer service, Repeat Customers

How Are You Losing Your Customers?

September 20, 2016 By RhinoSupport Leave a Comment

How Are You Losing Your Customers?

According to my friend Charlie over at newsminer.com, there are several reasons why you may be losing your customers. Some of them die or move to a different area or country. Others leave because of a competitor's price or their high level of customer service.  More will leave because they are … [Read more...]

Filed Under: Quality Customer Support, Rhino Support Tagged With: helping customers, losing your customers, poor customer service

Would You Purposefully Provide Poor Service?

September 12, 2016 By RhinoSupport Leave a Comment

Would You Purposefully Provide Poor Service?

Providing awful stuff and poor service is great for business. You can always upsell customers to something that works. I hope I've frustrated you with that prior statement. No company or government agency should think this way - to purposefully provide poor customer service. But it looks like some … [Read more...]

Filed Under: Quality Customer Support, Rhino Support Tagged With: customer service, customer support, online business, poor customer service, Rhino Support

  • Facebook
  • LinkedIn
  • RSS
  • Twitter

Most Popular Posts

The Importance of Help Desk Software
Why You Need a Privacy Policy for Your Mobile App

Why You Need a Privacy Policy for Your Mobile App

Comparing Rhino Support and Zendesk

Comparing Rhino Support and Zendesk

Twitter Makes Big Changes for Its Followers

Twitter Makes Big Changes for Its Followers

6 Examples of Epic Explainer Videos

6 Examples of Epic Explainer Videos

Categories

  • 4x Buyer Protection
  • Benefits of Live Chat
  • Commentary
  • Company Updates
  • Customer Service
  • emailpromo
  • FAQs
  • Features
  • How To
  • Increase Conversions
  • Industry News
  • Info Articles
  • Live Chat
  • News
  • Popular
  • Press Releases
  • Promotions
  • Quality Customer Support
  • Rhino Support
  • Rhino Support vs. Zendesk
  • Tips and Tricks
  • Trust Guard
  • trust seals
  • Uncategorized
  • website security

About · Contact Us · Get Started
Copyright © 2023 · Rhino Support