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6 Essential Questions to Ask Yourself About Your Online Store

May 6, 2016 By RhinoSupport Leave a Comment

6 Essential Questions to Ask Yourself About Your Online Store

Whether you're just getting started in building your ecommerce site or are an online veteran, there are 6 key questions to ask yourself to ensure you're reaching and retaining the most customers. Do you have Live Chat or a customer support system in place to help you help your customers? Studies … [Read more...]

Filed Under: Benefits of Live Chat, Info Articles, Tips and Tricks, Trust Guard, Uncategorized, website security Tagged With: live chat, privacy policy, ratings and reviews, ToS, Website Security

4 Top Trends in Customer Service

April 15, 2016 By RhinoSupport Leave a Comment

4 Top Trends in Customer Service

Customer service can make or break your company. Even if you think you're offering prime customer service, it's key to remember that as technology and lifestyles change, so does what the customer expects. Customers are evolving, and so are their needs. Fail to meet their needs, fail to get their … [Read more...]

Filed Under: Customer Service, Tips and Tricks, trust seals, Uncategorized Tagged With: live chat, ratings and reviews, Trust Seals

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