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Three Ways to Delight Your Customers

November 8, 2016 By RhinoSupport Leave a Comment

Three Ways to Delight Your Customers

These days, you need to use several customer service techniques to ensure the delight of your customers. When a brand focuses on providing exceptional customer service and support, it can serve as an extremely valuable way to interactively inform online visitors and delight current customers. … [Read more...]

Filed Under: Customer Service, Increase Conversions, Quality Customer Support Tagged With: customer service, customer support, helping customers, make interactions a delight, online business, Repeat Customers

Four Customer Service Lessons for Business Owners

October 7, 2016 By RhinoSupport Leave a Comment

Four Customer Service Lessons for Business Owners

Some companies thrive, oddly enough, even though they provide horrible customer service. Just think how much more successful they could be with quality, caring customer support systems. I just hung up on a customer service / sales rep from Life Alert for my elderly parents. They have no pricing on … [Read more...]

Filed Under: Customer Service Tagged With: customer service, customer support, poor customer service, Repeat Customers

Does Your Customer Service Match Lego’s?

October 3, 2016 By RhinoSupport Leave a Comment

Does Your Customer Service Match Lego’s?

Most of the time, it is better to give a customer more than what he or she asks for. Especially if it benefits an entire family. If you grew up playing with Legos, you know that pieces get lost. Lego's customer service team apparently understands what it's like to be a kid who loves building things … [Read more...]

Filed Under: Customer Service, Industry News, Quality Customer Support Tagged With: customer service, helping customers, Repeat Customers, under promise - over deliver

5 Simple Tips to Gain Repeat Customers

February 20, 2016 By RhinoSupport Leave a Comment

5 Simple Tips to Gain Repeat Customers

With so much focus sometimes put on attracting new customers, it can be easy to overlook a valuable commodity: repeat customers. According to a recent article from Linkedin, it costs six to seven times more to acquire a new customer than to retain an existing one. And according to a recent ATG … [Read more...]

Filed Under: Customer Service, Popular Tagged With: classics, Repeat Customers

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