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You are here: Home / Commentary / Talk may be cheap, but customer service isn’t – San Francisco Chronicle
Talk may be cheap, but customer service isn’t – San Francisco Chronicle

Talk may be cheap, but customer service isn’t – San Francisco Chronicle

May 8, 2017 By RhinoSupport Leave a Comment

Talkdesk is a startup company that is gaining funding through their credo to help business owners provide better, and more specifically quicker customer service. As patience with customers seems to be in short supply, companies need to find a way to get answers to the customers quickly giving them the least amount of hassle possible. Talkdesk hopes to achieve this by being a intermediary for customer service departments that can provide up to date information regarding an issue that a customer is experiencing, so that the representative is up to speed when they take the call, saving time for both parties involved.

Key Takeaways:

  • In a world short on tolerance, financial specialists have channeled a great many dollars into a startup that needs to tackle one of life’s modest burdens.
  • Say a client orders nourishment from eatery conveyance benefit DoorDash, which uses Talkdesk’s product.
  • The sustenance never appears. The client is vexed and calls client administration, Talkdesk’s product fills the agent in on what the client requested.

““You used to not have stable networks… but now, when has Facebook, Uber or Amazon ever crashed on you?””

Read more: http://www.sfchronicle.com/business/article/Talk-may-be-cheap-but-customer-service-isn-t-11107941.php

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Related posts:

  1. When Customer Service Gets Personal – Customer Think
  2. The slow death of customer service – San Mateo Daily Journal
  3. How to Create a “Luxurious” User Experience (and Avoid Looking “Cheap”)
  4. 5 ways field service supports top-notch customer service

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