Daniel Bachelor, a store manager at the Lowes in Inverness, is applauded for his great customer service. The customer had an issue with a GE washer bought at the store and was getting frustrated from not getting anywhere with phone calls to customer service. She called Lowes to talk to him directly and he was able to exchange the washer for another one in a seamless, no fuss manner. His way of doing customer service is professional, practical and will keep customers loyal.
Key Takeaways:
- Thank you Daniel Bachelor, store manager, for your customer service satisfaction on June 5 at the Lowes store in Inverness.
- With that said, that’s what makes customers come back in the store: A professional store manager who cares about his customers. Appreciated.
- Not getting into too much detail, Mr. Bachelor took care of a transaction involving a GE washer I purchased and it had issues. No satisfaction on phone calls, so I talked to him on the phone and at th
“With that said, that’s what makes customers come back in the store: A professional store manager who cares about his customers.”
Read more: http://www.chronicleonline.com/content/great-customer-service
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