Retailers in the United Arab Emigrates are changing their focus in retail stores to better customer service in order to help deal with the toughening economic times. Whereas five years ago the number of customers exceeded the available market items and supreme customer service had often been deemed unnecessary, now times have changed. Several different people, including big name company owners and executives are interviewed about the new approach and why it’s necessary for the UAE to adopt to the new market.
Read more: UAE retailers put the focus on customer service – The National
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